What is Win32k.sys?

**Lozgod** · 07-29-2004, 01:23 PM

My computer kept restarting all the time in tthe middle of me using it. So I turned off the Automatic Restart and now a blue screen pops up that sais Windows was shut sdown to protect the computer and the problem seems to be with Win32k.sys. I ran McAfee virus scan, chkdsk, diskclean, defragged, nothing works, it keeps happening over and over and over.

**DevilsDeity** · 07-29-2004, 02:35 PM

whats the error # "Stop Error *x*F" something like that

**Lozgod** · 07-29-2004, 02:37 PM

Originally Posted by DevilsDeity

whats the error # "Stop Error *x*F" something like that

Next time it happens I will post it.

**DBarcelo** · 07-29-2004, 04:22 PM

If you're running Windows XP, check out this site... http://h18007.www1.hp.com/support/fi...oad/19139.html

It has a downloadable fix for the Win32k.sys file. It says its for a problem with minimized windows, but it can't hurt.

**DBarcelo** · 07-29-2004, 04:23 PM

If you're using XP, you can also go to Windows Update while you're on-line and download all of the updates that they have. One of them may be the one you need.

**DBarcelo** · 07-29-2004, 04:25 PM

If you've just upgraded to Windows XP, you may have a conflict with the system drivers that can cause all kinds of problems like that. Most manufacturors don't suggest that a person change the operating system from the bundled software that was provided.

**DevilsDeity** · 07-29-2004, 04:33 PM

a majority of the things im seeing with Win32k.sys is a memory problem , M$ has a patch but you need to call them for it

but lets see what the error msg is 1st b4 you do something you cant recover from

**DBarcelo** · 07-29-2004, 04:40 PM

If you install a patch for the OS, you're not going to cause another problem normally. The updates usually incorporate the older version as well. If you change a bios then you can be causing another problem. But you're pretty safe with installing an upgrade patch.

**Lozgod** · 07-29-2004, 09:59 PM

Originally Posted by DBarcelo

If you're running Windows XP, check out this site... http://h18007.www1.hp.com/support/fi...oad/19139.html

It has a downloadable fix for the Win32k.sys file. It says its for a problem with minimized windows, but it can't hurt.

Thanks I installed it, we'll see how it goes.

**DBarcelo** · 07-30-2004, 05:07 PM

Good luck.

**Lozgod** · 07-30-2004, 07:09 PM

Hasnt done it since the download, I hope it is fixed and not a placebo effect.

**Lozgod** · 07-30-2004, 09:26 PM

OK Happened again but this time it said something different.:

The problem lies in: Ntfs.sys
PAGE_FAULT_IN_NONPAGED_AREA

Technical Information:
Stop:0x00000050 (0XA27FF5274, 0x00000001, 0XF7685A68, 0x00000000)

Ntfs.sys-Address F7685A68

Datestamp: 3d6de5c1

**DBarcelo** · 07-31-2004, 12:04 PM

Go to the Microsoft Website .... http://support.microsoft.com/default...b;EN-US;252192

According to Microsoft, the Stop 0000050 is an error code for Microsoft 2000 and the Stop 00000024 is the error code for Mixrosoft XP.

What OS are you using?

**DBarcelo** · 07-31-2004, 12:06 PM

Scrap that. That one is a little different.

**DBarcelo** · 07-31-2004, 12:10 PM

http://www.microsoft.com/resources/d...d_stp_ccgm.asp

This is the general web site for the stop code X000000050. You should be able to find your way from there and figure out what the problem is. I can't really point you any further than that not knowing what OS you're using.