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  1. #1
    Bryan2's Avatar
    Bryan2 is offline Supplement Guru
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    Computer help question

    Alright I used to have Earthlink for internet and there package comes with an earthlink pop up blocker and toolbar software bundle.

    I changed to Yahoo and erased Earthlink but there must be some hidden files somewhere that are still on my comp because everytime I try to open up an new application no matter what it is I get a windows installer notice that says the network resource is unavailable and asks to find the file path.

    I have to click cancel like 3 times before the application will pop up.

    How do I fix this computer gurus?

    Ive tried to search my comp even hidden files for anything with earthlink in the title and erased everything I can find but still no help.

  2. #2
    clhp20's Avatar
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    Have you gone into Add/Remove programs yet to see if it is still there?

    Have you checked program files to see if there is a folder.

    What operating system

    any anti-virus software ?

    any sort of adware/spyware programs installed?

  3. #3
    Bryan2's Avatar
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    1 Yup not there already erased this way

    2 yup its completley gone

    3 windows xp

    4 mcaffe and AVG nothing reported from this

    5 ad-aware SE nothing reported from this

  4. #4
    clhp20's Avatar
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    Quote Originally Posted by Bryan2
    1 Yup not there already erased this way

    2 yup its completley gone

    3 windows xp

    4 mcaffe and AVG nothing reported from this

    5 ad-aware SE nothing reported from this


    System Mechanic 5 Pro, http://www.iolo.com/sm/5pro/index.cfm It does just about everything that you can do. Touch of a button, safe,reliable and very accurate.

  5. #5
    Bryan2's Avatar
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    Wow Good stuff But I actually erased the files that I needed to with this and it had an option to block the file path from starting It was an *msi. file and I blocked all *msi files and crashed my comp took me 2 hours to fix it I never knew that all *msi. files are for the windows installer and windows will not even turn on if these are blocked.


    But still no luck I have the same problem and the software didnt fix it I guess Ill have to take it in or just reformat windows and take care of everything.

  6. #6
    clhp20's Avatar
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    Quote Originally Posted by Bryan2
    Wow Good stuff But I actually erased the files that I needed to with this and it had an option to block the file path from starting It was an *msi. file and I blocked all *msi files and crashed my comp took me 2 hours to fix it I never knew that all *msi. files are for the windows installer and windows will not even turn on if these are blocked.


    But still no luck I have the same problem and the software didnt fix it I guess Ill have to take it in or just reformat windows and take care of everything.

    Naw, that is the last resort.... Use windows go back feature..go back a week or two..that way you should have earthlink back on there. try to go in again and erase it through add/remove programs..



    Did you go and use the reg cleaner that SM5 has? another option in there is to get rid of junk files.

    but you've probably done that too.

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