Thread: How stupid?
01-24-2002, 01:44 AM #1
Got e-mailed this morning
I think this guy should have been promoted, not fired.
This is a true story from the Word Perfect Helpline which was
from a recording monitoring the customer care department. Needless to
the HelpDesk employee was fired; however, he/she is currently suing the
Word Perfect organization for "Termination without Cause."
Actual dialogue of a former WordPerfect Customer Support
employee (now I know why they record these conversations)!
"Ridge Hall computer assistance; may I help you?"
"Yes, well, I'm having trouble with WordPerfect."
"What sort of trouble?"
"Well, I was just typing along, and all of a sudden the
words went away."
"Hmm. So what does your screen look like now?"
"It's blank; it won't accept anything when I type."
"Are you still in WordPerfect, or did you get out?"
"How do I tell?"
"Can you see the C: prompt on the screen?"
"What's a sea-prompt?"
"Never mind, can you move your cursor around the screen?"
"There isn't any cursor: I told you, it won't accept
anything I type."
"Does your monitor have a power indicator?"
"What's a monitor?"
"It's the thing with the screen on it that looks like a TV.
Does it have a little light that tells you when it's on?"
"I don't know."
"Well, then look on the back of the monitor and find where
the power cord goes into it. Can you see that?"
"Yes, I think so."
"Great. Follow the cord to the plug, and tell me if it's
plugged into the wall."
"Yes, it is."
"When you were behind the monitor, did you notice that there
were two cables plugged into the back of it, not just one?
"Well, there are. I need you to look back there again and
find the other cable."
"Okay, here it is."
"Follow it for me, and tell me if it's plugged securely into
the back of your computer."
"I can't reach."
"Uh huh. Well, can you see if it is?"
"Even if you maybe put your knee on something and lean way
"Oh, it's not because I don't have the right angle-it's
because it's dark."
"Yes, the office light is off, and the only light I have is
coming in from the window."
"Well, turn on the office light then."
"No? Why not?"
"Because there's a power failure."
"A power... A power failure? Aha, Okay, we've got it licked
now. Do you still have the boxes and manuals and packing stuff your
computer came in?"
"Well, yes, I keep them in the closet."
"Good. Go get them, and unplug your system and pack it up
just like it was when you got it. Then take it back to the store you
bought it from."
"Really? Is it that bad?"
"Yes, I'm afraid it is."
"Well, all right then, I suppose. What do I tell them?"
"Tell them you're too f**** ing stupid to own a computer."
01-24-2002, 02:13 AM #2
holy sh*t bro! that is funny!!!!
01-24-2002, 08:54 AM #3Junior Member
- Join Date
- Nov 2001
Worst of all...it is a true story.
I worked with that guy...
Seriously, it was a funny story!!!
01-24-2002, 11:10 AM #4Respected Member
- Join Date
- Nov 2001
- The Rink!!
some people are really that stupid and deserve it
01-24-2002, 07:40 PM #5Junior Member
- Join Date
- Sep 2001
I've had similar stupid encounters, people never cease to amaze me.
01-24-2002, 07:44 PM #6
Well ..... too true is right ...
I would say that the employee might have been told not to do that ever again .... but to fire em is a bit harsh with Morons like that alive ....
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