Ordering issues.

[ash146]

First when I tried to log on - it said it didnt recognize my email address - which is strange because I last ordered from them in july. I even tried the "search password" option and nothing. No big deal. So I create another account.

Now when I tried placing an order, i get errors off the website.

"1054 - Unknown column 'ab.entry_street_address2' in 'field list'

select c.customers_firstname, c.customers_lastname, c.customers_telephone, c.customers_email_address, ab.entry_company, ab.entry_street_address, ab.entry_street_address2, ab.entry_suburb, ab.entry_postcode, ab.entry_city, ab.entry_zone_id, z.zone_name, co.countries_id, co.countries_name, co.countries_iso_code_2, co.countries_iso_code_3, co.address_format_id, ab.entry_state from customers c, address_book ab left join zones z on (ab.entry_zone_id = z.zone_id) left join countries co on (ab.entry_country_id = co.countries_id) where c.customers_id = '2' and ab.customers_id = '2' and c.customers_default_address_id = ab.address_book_id"

what gives?

[system admin]

cantact them via their "contact us" link.

They will get it straight for you.

bc

[RUI-Products]

thanks for the info We are checking into it

[ash146]

actually I did email them first. I tried going and making my order from my PC here at work and I get the same error message. i need to order my PCT!