
Originally Posted by
GUnit33
I work at Cell Phone store, that isn't Verizon...says it right on the door. Here we go...
Me: Welcome to, *****, how may I help you?
Guy: Yeah, I want to pay my bill.
Me: Ok, what's your number?
Guy: ***-***-****
Me: Are you sure? That isn't registering.
Guy: Yeah! It's my numbeR! God damn! ARe you an idiot?
Me: Settle down please sir, give me the number one more time.
Guy: ***-***-****
Me: It's not in our system. Are you sure you're a ****** customer?
Guy: No, Verizon, so look it up under the Verizon section.
Me: This isn't a Verizon store sir.
Guy: Yeah it is, it says 144th and Maple in the phone book.
Me: The Verizon store is just up the street.
Guy: But that's not 144th and Maple.
Me: Well that's where it is.
Guy: So why can't you just take my payment and we can get on with our business.
Blah blah blah. This seriously went on for like a half an hour. the guy couldn't get it through his head that my store isn't in any way related to verizon...it's not even the same cell phone company, it's not like we are a reseller...we're a corporate store...god damn.