virus help

[nbkandrew13]

hey guys took advice and downloaded avast it took alot out but there is some left any suggestions

[scaramouche]

back up format and reload its a pain in the arse but does the trick

[Big]

back up format and reload its a pain in the arse but does the trick

second that

[nbkandrew13]

ok nits like there are 3 virius in the chest all trojan horses it asks if i want to delete them i delete they disappear pop up later not deleted

[scaramouche]

they r held in system restore info in each volume (drive) switch off system resore,enable view hidden files,delete the restore data,reboot scan again,delete anything found,reboot and switch restore back on that should do it

[nbkandrew13]

ok break it down for me like a child please

[johnq]

download AVG its free anti virus and spyware

[nbkandrew13]

hey you got a link

[scaramouche]

whats happened is windows resore has backed up ur data including the virus/trojan, ok first try the easy thing and empty ur recycle bin and rescan if its still detecting a virus follow these steps

first right click my computer>properties>system restore tab>check the turn off system restore box>ok>apply

then open any folder>tools>view>select 'show hidden files and folders' radio button>then uncheck the box 'hide protected operating system files'>ok>apply

then go to mycomputer>drive c> there youll see a ghosted folder called system restore information right click it>properties>security>add ur username to the permissions box>ok>apply

then delete the system restore information folder and reboot

do a scan the virus/trojan should be banished forever,now u can turn system restore back on and put the folder view settings back if u wish

oh yeh the avg link http://free.grisoft.com/freeweb.php/doc/2/ its a cool app and free everyone i know uses it,except u that is

[EliteSniper]

Check out this link brotha: http://housecall.trendmicro.com/

It's free and a reputable company.

[nbkandrew13]

thanks scarmouche you are the shit i was 30 min from chunking computer

[scaramouche]

its a curse

[BROKEN]

the best thing to do if you DO have viruses is to do a fresh OS install otherwise you will never completely get rid of them