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  1. #1
    analovz's Avatar
    analovz is offline Associate Member
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    Where to advance after Desktop support?

    I have over a year of experience as desktop support. Now i wanna move up to something thats more fun and higher salary. What would you guys suggest? Thanks

  2. #2
    21yearsold is offline Junior Member
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    Quote Originally Posted by abzlove View Post
    I have over a year of experience as desktop support. Now i wanna move up to something thats more fun and higher salary. What would you guys suggest? Thanks
    Where are you located? I ask because you need to gauge the IT market around you. What about desktop support do you like the most? Dealing with the OS/File Permissions/ACLs? Or do you like network connectivity/FW/Security?

  3. #3
    analovz's Avatar
    analovz is offline Associate Member
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    i'm in Boston. I enjoy File permissions and network connectivity.

  4. #4
    21yearsold is offline Junior Member
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    I would recommend Security/Networking. Probably get into Networking before you go Security honestly. Networking has a lot of the ACL stuff that you've been dealing with... (File Permissions on Windows=ACLs on Linux or Networking)... And it also obviously deals with networking. Pay scale is much higher on average in networking than systems administration as well. I started out my career networking and got my CCNA-CCNP and some VoIP specialties. Boston should be a good enough market too. If not, you can always move to Austin as IT unemployment here is at like ~1%ish

  5. #5
    analovz's Avatar
    analovz is offline Associate Member
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    Thanks for the advice bro. Yeah i need my CCNA!

  6. #6
    Times Roman's Avatar
    Times Roman is offline Anabolic Member
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    Depending on your skillset and experience level, moving up to management is what I would suggest.

    You should have at a minimum a 4 year degree. do you?

  7. #7
    lovbyts's Avatar
    lovbyts is offline Knowledgeable Member
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    From IT/Desktop or user support I got into a data center where I did rack, stack, cable, build and trouble shoot servers. From that I got into the one thing I swore I would never do, Routers. I like it now, sort of.

  8. #8
    21yearsold is offline Junior Member
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    Quote Originally Posted by lovbyts View Post
    From IT/Desktop or user support I got into a data center where I did rack, stack, cable, build and trouble shoot servers. From that I got into the one thing I swore I would never do, Routers. I like it now, sort of.
    Networking; Routers; Switches; are the 7 layers of goodness in the IT world.

  9. #9
    thepipper is offline New Member
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    Networking/Cisco Certs, and VMware.

  10. #10
    ziggypiggy's Avatar
    ziggypiggy is offline New Member
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    go for the gold and do software development

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