problems with the rules

[ascendant]

not sure if anyone else has had problems with them lately, but wanted to give you guys a heads up. here's my situation...

ordered from them like 4 weeks ago when they were having a great sale on almost everything they have. now, i've done business with them 5 or 6 times in the past with fast delivery and no problems. well this time, my shipment takes about a week and a half, and they only send me half my order! they have a slip in the package saying they sent this portion of my order cause the ketotifen i ordered is out of stock and they don't know when the new shipment is coming, so they sent me what they could for now. however, they didn't even mention the arimidex that they didn't ship to me either.

so, i was hoping they'd just send both in my next order under the mistaken impression they're on top of things. another week and a half goes by and still nothing, so i decide to call them to see what's up. now in case you don't know, nobody ever answers their phone, so i left a message and it took him 2 days to get back to me. then he tries to tell me he can't find that order! finally after a couple minutes he finds the order, but has no idea what has and hasn't been shipped. i tell him what i haven't received yet and he says he'll take care of it. well, another week and a half now and no shipping confirmation, no phone call, nothing. i called them again this past thurs and am still waiting to hear back.

anyway, hopefully this is just a one-time incident with them that they'll fix soon. just wanted to give you all a forewarning though as this company really seems like they're not on top of things right now. if anyone else has run into issues with them, please speak up so we know.

[*Narkissos*]

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