Fina Kit, oh Fina kit, where for art thow

I ordered my Fina Kit about a month ago from a dot com and I have yet to see hide nor hair of it.

Anyone out there from Canada have trouble getting Fina Kits from the states? I was hoping to start by May 1st.

I emailed the dot com that I ordered my kit from. They claim to have no recored of the shipping info/tracking number. Can't confirm if they've shipped anything to me. I can confirm that they billed me for it. I feel like I've been ripped off. My fina pellets only took 5 days to come from the states into Canada.

At least mastercard will reverse the charges.

PM me with who u used that may be the problem