AR-R question

[magicstick2003]

Not sure if this is the right forum but I ordered from AR-R during this past sale and need to confirm the order due to amount. I have responded twice to the email but both times it came back as undeliverable. Clearly just hitting reply isn't the way to go. Is there a different address I should reply to or is this an issue on hushmails end?

[RUI-Products]

You should be able to reply to our emails. It goes to customer service [email protected]

[magicstick2003]

I tried that twice now and just got a second notice that I had to confirm the amount so I am sure it did not go through. I will give it another shot today.

[RUI-Products]

Have you tried a direct email [email protected] or just replying from our email?

Or you can contact us through the site Contact Us

[austinite]

I've never had an issue, try a different email client and/or address.

[magicstick2003]

I initially just tried replying. Then copied the email and pasted it. This time I used the hyperlink you posted. If I have an issue it should let me know this evening and I will just use the contact is link and go that route. Maybe it was user error but I'm usually pretty good with email. I just didn't want to miss out and lose the sale prices if it didn't process.

[redz]

Got my order here in Canada yesterday that I ordered during the sale great service as usual.

[magicstick2003]

Again email not working, says undeliverable and I know for a fact the address I fine. Will be using the contact is link. Now in curious is this is a common hush mail issue or not...

[austinite]

Again email not working, says undeliverable and I know for a fact the address I fine. Will be using the contact is link. Now in curious is this is a common hush mail issue or not...

I just emailed them with no issues.

[magicstick2003]

It's the weirdest thing. Never worked via email but the contact us link worked fine and everything is straight.