
Originally Posted by
Theatrix
Vehicle is stolen and a claim is filed. Insurance company will usually settle within 30 days unless it is sent to their fraud unit. Once it is in the hands of fraud, they can stall indefinitely.
The settlement for the vehicle is based on an average of wholesale and retail and has nothing to do with the residual value set by leasing company. In your case, the insurance company paid the value of the car, not the value of the lease. There was a gap between the two. Not the Insurance companies issue, not the coverage they provide.
So if there is a gap, its your problem. Sorry.
The mileage issue may have some merit. Leasing companies will usually persue this revenue with internal council. Regardless of who comes after you, negotiate. Depending on the state, anything over 3k and you can not represent yourself. Point being it will cost you to defend.