Windows 7 Kernal Error

[Necrosaro]

Hey this is bugging the hell out of me so far so if anyone can help me figure this out props to you.

Stats of Computer:

Windows 7 64 bit Home Prem
2.5 quad core Amd
4 gigs of ram
5000 series video card
Creative Xtreme Gamer Video card
Blue Ray,Dvd,cd player
1 tb of Hard-drive

I have been getting a kernal error 41 in my event viewer. What happens is my computer locks up(fans still move, no bsod,hard-drive still running everything for that matter still running) Just cannot move the mouse(sometimes when it happens I can move but cannot click on anything). Recently reformated,check it disk revealed nothing wrong with any parts inside the computer(scanned everything) Updated all drivers to latest updates and disabled anything that was not in use(such as onboard audio; disabled in bios and windows) Cpu temp is within levels(40c) Bios was updated. I cannot remember everything I did but it was a lot.

Here is some extra details

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2011-04-07T19:04:07.538808800Z

EventRecordID 37301

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Steven-PC

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0

EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0


If anyone has any ideas then throw them at me thanks

[Bryan2]

Download memtest burn to disc, run it for a few passes.

I suspect bad memory.

Might as well download seatools for dos and burn it to a disc and test the hard drive as well, even though its probably not the hdd.

Do you ever get any kind of graphical distortions? different colors or artifacts?

[Necrosaro]

Check it diagnostics disk checked and no problems with ram,hard-drive no graphical distortions.

[Bryan2]

I would be more inclined to trust programs that run outside of windows. They more accurately test all of the ram, inside windows you are limited to what is actively addressed in some cases...

Download memtest 86+ and burn to a disc and run it.

[Bryan2]

Do you have any crash dumps in C:\Windows\Minidump folder?

If so this will help us out because it is not actually the kernel that is failing but something else is failing and causing the kernel to crash.

[Bryan2]

Download and install the Debugging Tools for Windows from the following location:
http://www.microsoft.com/whdc/devtoo...ebugstart.mspx
Run the "windbg" applcation from the Start Menu.
More information on debugging tools for Windows and a downloadable package for both 32-bit and 64-bit versions can be found here: http://msdn.microsoft.com/en-us/wind.../gg462988.aspx




On the File menu, click "Symbol File Path"
In the "Symbol Path" dialog, type in the following:

SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols

This will point the debugger to Microsoft's symbol servers to acquire the most up-to-date information for debugging.
Click the "File" menu and choose "Open Crash Dump..."
Open crash dumps in C:\windows\minidumps one at a time.
Read through the crash dump until you find text that says, "likely to have been caused by..." or something to that effect.
Make a note of the file that caused it and move on to the next crash dump.

[Necrosaro]

Check it disk has an option to put it onto a floppy disk and to be used in dos which I did do and everything passed, no dumps, will try the debugging tool when I got time. I did however noticed a ! in the hidden devices in device manager. I tried looking it up(rempi was the name of the file) which came with no results at all. I just uninstalled it and it didn't reappear after I did another search for hardware changes. It has been up and running for 4 1/2 hours so far so crossing my fingers.

[Scabtree]

Error 41 is a real bugger to try and troubleshoot. But here are some things that I would try:

First, disable C1E Support and C-State Tech support in your Bios, see if that fixes it. If that doesn't fix it, see if you can increase the voltage to your RAM by a small amount in your Bios as well (like from 1.65v to 1.68v). If that doesn't fix it, turn off all related modules such as hibernate and sleep, and disable the power service. If that doesn't work... hmm not to sure after that. Hopefully that will do it.

Also, be sure that your hard drive firmware is up-to-day along with your bios (I think you did this already by the sounds of it...)

I'm curious to hear how it goes!

[Necrosaro]

Apparently it was the "rempi file" in the device manager under hidden devices which completly blows my mind that this one little file that was not working nor was not found again after I removed it. Bugged the heck out of me but thanks for everyones help

[zabster151]

get new ram and maybe get a new graphics card. those are the 2 usual problems unless hard rive is corrupt in sections.

remember get cans of compressed air for life use them every 3-4 mouths use like 2 cans per sitting you want that PC DUST free always, good luck
good place to buy parts is http://www.zipzoomfly.com/jsp/Home.jsp

[Necrosaro]

^It has been figured out as stated in the previous post I did. I don't need any compressed cans of air since I already have my own computer shop with a compressor. Also already have a computer part provider.