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Thread: Ar-r question

  1. #1
    Join Date
    Mar 2010
    Posts
    236

    Ar-r question

    anybody ever have trouble with the site trying to place an order? I'm trying to use my credit card on the site and it is popping up a gateway error saying the addresses don't match... but I've ordered there before with the same card, I don't understand why it's doing this..

  2. #2
    We have made changes to our merchant account for a tighter security. Please make sure all the information is correct and matches the billing address on your card account. You may need to call your card issuer as to why this is happening. Unfortunately, our merchant account is unable to find an address for your card. Until then, we will not be able to accept payment from this credit card. Our system is setup to verify a billing address to the account using AVS (Address Verification System). If it cannot detect one, we will not be able to accept payment. It may be that your card issuer does not support AVS. Any pending charges to your account will drop off within 48 hours if they haven't already. We apologize for the inconvenience.

  3. #3
    Join Date
    Sep 2013
    Location
    Texas
    Posts
    912
    Thanks for the tight security! It seems like every week in our office, somebody's card is compromised. Glad to see that ar-r is on top of things.

  4. #4
    Join Date
    Mar 2010
    Posts
    236
    how do I go about finding out if my card supports AVS.. it's not a credit card, just a debit card

  5. #5
    Op i had the same problem about ayear. Make sure your address is the excate same to your billing. Also you can always go get a prepaid credit card at walmart. If you need a diffrent card. Thats what i use there only $3

  6. #6
    Join Date
    Mar 2010
    Posts
    236
    now there's an idea! I didn't think to do that.. thanks Michael30!

  7. #7
    Join Date
    Jun 2013
    Location
    NSW Australia
    Posts
    36
    Did u have any luck with your problem. Im going through the same thing now.

  8. #8
    austinite's Avatar
    austinite is offline HRT Specialist ~ AR-Platinum Elite-Hall of Famer ~
    Join Date
    Mar 2012
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    Quote Originally Posted by AlbyBlaze View Post
    Did u have any luck with your problem. Im going through the same thing now.
    Stop bumping old threads man. Use the ar-r section.
    ~ PLEASE DO NOT ASK FOR SOURCE CHECKS ~

    "It's human nature in a 'more is better' society full of a younger generation that expects instant gratification, then complain when they don't get it. The problem will get far worse before it gets better". ~ kelkel

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