F-U Defy Medical,

[Quester]

Defy medical sucks. I've been with them, off and on, for more than 5 years. The customer service is the worst....ever (maybe? ...could be!). They're about as good as a nurse working on the front lines for the WAGNER Group. 5-6 phone calls for every bit of business I had with them, and they don't return phone calls, sometimes don't even pass on messages.
Replacement: I found a provider that doesn't take insurance and works for people like me. Now I make one phone call, easy-peasy, and at the pharmacy price not the double mark up that Defy charges because they act as a middleman.
Fuck you Defy Medical for the mark up and the hours of my life I've lost on the phone with your morons.

[kelkel]

Post up who it is please if they're nationwide and taking patients. No doubt there's guys here who could use the help.

[Quester]

I'm with a PCP that doesn't take insurance. I pay $80/mo. and correspond with them as much as I need. Theres an App on my phone that is HIPPA compliant and comms with them directly, I get a response within an hr and sometimes have ongoing convos w/ the provider. They're just local in my area but the model is nation wide. There's not as much access to all of the traditional TRT accessories (deca, var...) but are my baseline trt and med provider. It's way better than paying thousands and spending my last remaining hair follicles educating a disinterested stay-at-home telephone rep and young Swifty (as in Taylor) who is switching CAREERS and from being nail tech of the month in August.