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Originally Posted by
kQuick
I'm with Kaiser also (Northern CA Bay Area) and they are just garbage. Glad you found a Endo to help! Kaiser is such crap, most of them only work there because of their loaded retirement package. They also have protocols not to "go over another Doctors head" aka once they say no they write it in your file and they could red flag you for future visits.
But my 2 cents about this topic, if you have paid for anything out of pocket you should file a grievance form at the members services area. I recently did and they FINALLY gave me a referral to an Endo (not really interested in their help, just for blood testing, MRI's, etc). Also, if you have receipts for anything you've paid for outside of Kaiser regarding your issue, they might be liable to pay you back.
I'm awaiting word on my reimbursement, should know within a few days as it will be 30 days from the date I filed it. But it's worth a shot if you have paid a lot of money outside of Kaiser. I paid more than $1500 and am hoping I get it back. And if I don't I'm going to file a complaint to the California Department of Managed Health.
Again glad you actually got a Kaiser doc to help you though! Good luck!