one of my bags got lost in the airport and i didnt receive i until the next day. i had a vial with about 2ml left in it and when i got it it was all frozen. it was like -10 last night. this morning i see some oil but i also see crystals on the side of the vial. anyway to save this?? thanks. whats weird is i also had an unopened vial in my luggage and it didnt freeze.