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  1. 06-01-2008, 12:41 PM #1
    LaosOner
    LaosOner is offline New Member
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    Jun 2008
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    4

    Order Issue - Unconfirmed

    I placed an order yesterday, but the server timed out before I was taken to a confirmation screen with an Order #. I have checked with my Visa broker and the charge has been reflected on my statement. Lion: I have sent you a few e-mails with no response. Please contact me through PMs so we may resolve the situation.
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  2. 06-02-2008, 02:49 PM #2
    LaosOner
    LaosOner is offline New Member
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    Jun 2008
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    Lion:ahaha
    Last edited by LaosOner; 12-19-2010 at 01:19 PM.
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  3. 06-04-2008, 12:12 AM #3
    RUI-Products's Avatar
    RUI-Products
    RUI-Products is offline Member
    Join Date
    Sep 2004
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    10,925
    Please send an email to [email protected] Let them know that the card was charged and an order was never generated. Give them the full name on the card, cc#, expiration date and the amount charged and we will refund it fully. I will also forward the name to our sales department and they will make sure to watch out for it.
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