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  1. #1
    Tacitus_Nero's Avatar
    Tacitus_Nero is offline New Member
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    Trouble with payment

    I have been trying to use my Visa card, which is pre-paid,to make my payment for my order. It keeps telling me that my billing address provided does not match the address of the card holder. It does, I matched the addresses perfectly.

    Do you have any idea what is going on to prevent me from completing my order?
    do pre paid cards not work?
    Can I use an entropay account to make my payment?

    Any feedback provided would be greatly appreciated.

  2. #2
    ElectraMaddox is offline Banned
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    Do you have an apr number?

  3. #3
    Tacitus_Nero's Avatar
    Tacitus_Nero is offline New Member
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    It`s a pre-paid card, so I set the address on it myself, I can change it at anytime, but there is no apr number or anything that I listed myself.

  4. #4
    austinite's Avatar
    austinite is offline HRT Specialist ~ AR-Platinum Elite-Hall of Famer ~
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    Is your order over $400? Sometimes that triggers the fraud system.

  5. #5
    Tacitus_Nero's Avatar
    Tacitus_Nero is offline New Member
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    Nope order is just around 90 dollars, there is a 110 dollars on the card... I guess entropay doesn't work..."gateway error: this transaction has been declined"

  6. #6
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    We use an AVS system. Sometimes prepaid cards are unable to be verified and are declined. It cannot be bypassed in any way.

  7. #7
    Tacitus_Nero's Avatar
    Tacitus_Nero is offline New Member
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    Ok.. thank you, I'll have to find some other way then...

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