Page 1 of 2 12 LastLast
Results 1 to 40 of 49

Thread: the wrong way to get help

  1. 03-06-2007, 03:40 PM #1
    Johanpalmgren667
    Johanpalmgren667 is offline Junior Member
    Join Date
    Mar 2007
    Posts
    104

    Thumbs down the wrong way to get help

    A problem has occurred..... What do I do? ( here's what you don't do ) Don't make your first post one claming to have a big problem.

    Chances are your problem isn't a big one.

    I'll bet the fix is very easy.

    99% of issues are minor shipping issues or screw ups by the shipping department. They ship have shipped houndreds of thousands of orders over the last 6 years. unfortunatly they can't get them all right the first time. I will promiss they will get all right mistakes fixed once they are informed of the issue.

    Send a PM. ! This works wonders.


    This was edited because this is a 1st post..... contact [email protected] they will get your order straight. We guarenty all orders.

    Note :We never have your credit card numbers we don't prosess the cards you do. This is not the way to get order problems fixed. The service department is very fast once they know there is a problem. Make sure you give them all the info they need to help them help you. Thanks for your business.
    Last edited by RUI-Products; 03-08-2007 at 08:41 PM.
    Reply With Quote Reply With Quote
  2. 03-06-2007, 03:44 PM #2
    *Narkissos*'s Avatar
    *Narkissos*
    *Narkissos* is offline Anabolic Member
    Join Date
    May 2004
    Location
    Barbados
    Posts
    16,240
    bump for a comment from Lion.
    Reply With Quote Reply With Quote
  3. 03-06-2007, 04:05 PM #3
    The_crippler
    The_crippler is offline Junior Member
    Join Date
    Sep 2003
    Location
    Sweden / Spain
    Posts
    90
    well it seems to be problems around ordering. I tried ordering but my cards got declinde even that i had money and gave the correct info. Also Even when my cards got declined they still took the money from my account. I went and orderd from another site. So lion if you see this please tell me when i can get my funds back
    Reply With Quote Reply With Quote
  4. 03-06-2007, 05:04 PM #4
    shark333's Avatar
    shark333
    shark333 is offline Associate Member
    Join Date
    Dec 2006
    Location
    arkansas/united states...
    Posts
    241
    ar has been straight with my orders so far. good luck bro
    Reply With Quote Reply With Quote
  5. 03-06-2007, 05:50 PM #5
    Haro3
    Haro3 is offline Anabolic Member
    Join Date
    Dec 2004
    Posts
    2,207
    Quote Originally Posted by The_crippler
    well it seems to be problems around ordering. I tried ordering but my cards got declinde even that i had money and gave the correct info. Also Even when my cards got declined they still took the money from my account. I went and orderd from another site. So lion if you see this please tell me when i can get my funds back
    very similar thing happened to a friend of mine and have heard of it multiple times...
    Reply With Quote Reply With Quote
  6. 03-08-2007, 11:24 AM #6
    Johanpalmgren667
    Johanpalmgren667 is offline Junior Member
    Join Date
    Mar 2007
    Posts
    104
    Lion, do you have comment?
    Reply With Quote Reply With Quote
  7. 03-08-2007, 01:52 PM #7
    RuhlFreak55's Avatar
    RuhlFreak55
    RuhlFreak55 is offline Purveyor of Thor's Hammer
    Join Date
    Jan 2006
    Location
    in dreamy land
    Posts
    33,788
    ha this happened to my brother and it's why i'll never use this company again
    Reply With Quote Reply With Quote
  8. 03-08-2007, 01:53 PM #8
    RuhlFreak55's Avatar
    RuhlFreak55
    RuhlFreak55 is offline Purveyor of Thor's Hammer
    Join Date
    Jan 2006
    Location
    in dreamy land
    Posts
    33,788
    i don't know if we ever did get the money back and we never got any of the product at all
    Reply With Quote Reply With Quote
  9. 03-08-2007, 01:54 PM #9
    spywizard's Avatar
    spywizard
    spywizard is offline AR-Elite Hall of Famer~
    Join Date
    Dec 2003
    Location
    In the Gym, if i could
    Posts
    15,927
    and did you contact the company?? what were the responses..

    most will answer right away.. good or bad, it happens..
    The answer to your every question

    Rules

    A bigot is a person obstinately or intolerantly devoted
    to his or her own opinions and prejudices, especially
    one exhibiting intolerance, and animosity toward those of differing beliefs.


    If you get scammed by an UGL listed on this board or by another member here, it's all part of the game and learning experience for you,
    we do not approve nor support any sources that may be listed on this site.
    I will not do source checks for you, the peer review from other members should be enough to help you make a decision on your quest. Buyer beware.
    Don't Let the Police kick your ass
    Reply With Quote Reply With Quote
  10. 03-08-2007, 01:59 PM #10
    RuhlFreak55's Avatar
    RuhlFreak55
    RuhlFreak55 is offline Purveyor of Thor's Hammer
    Join Date
    Jan 2006
    Location
    in dreamy land
    Posts
    33,788
    Quote Originally Posted by spywizard
    and did you contact the company?? what were the responses..

    most will answer right away.. good or bad, it happens..
    oh yes my mom contacted them multiple times through email and they'd say that they would rectify it and then do nothing (brother used mom's card)
    Reply With Quote Reply With Quote
  11. 03-08-2007, 02:03 PM #11
    PROTEINSHAKE's Avatar
    PROTEINSHAKE
    PROTEINSHAKE is offline Protein Power
    Join Date
    Feb 2006
    Location
    somewhere
    Posts
    4,938
    i am surprised lion hasnt gotten to the bottom of this.... or responded to this thread..
    Reply With Quote Reply With Quote
  12. 03-08-2007, 08:27 PM #12
    RUI-Products's Avatar
    RUI-Products
    RUI-Products is offline Member
    Join Date
    Sep 2004
    Posts
    10,925
    If you get a decline on a card and continue to try to prosess an order the bank puts a security hold on funds. The hold will drop off. We have no control of it.
    Reply With Quote Reply With Quote
  13. 03-08-2007, 09:35 PM #13
    RuhlFreak55's Avatar
    RuhlFreak55
    RuhlFreak55 is offline Purveyor of Thor's Hammer
    Join Date
    Jan 2006
    Location
    in dreamy land
    Posts
    33,788
    Quote Originally Posted by Lion
    If you get a decline on a card and continue to try to prosess an order the bank puts a security hold on funds. The hold will drop off. We have no control of it.
    as i read his post this is not what happened nor was it at all what happened in my case and even if it was this was never explained at all
    Reply With Quote Reply With Quote
  14. 03-08-2007, 10:22 PM #14
    RUI-Products's Avatar
    RUI-Products
    RUI-Products is offline Member
    Join Date
    Sep 2004
    Posts
    10,925
    When they put a security hold on the funds they the bank takes it. for 48 hours I believe. send the service department an email. They will check into it for you.
    Reply With Quote Reply With Quote
  15. 03-11-2007, 01:54 AM #15
    Johanpalmgren667
    Johanpalmgren667 is offline Junior Member
    Join Date
    Mar 2007
    Posts
    104
    Lion, do you mean AR-R doesn't have the missing money, that the bank has them?

    What about my missing Clomi, how could I get it without ordering again?
    Reply With Quote Reply With Quote
  16. 03-11-2007, 10:00 PM #16
    RUI-Products's Avatar
    RUI-Products
    RUI-Products is offline Member
    Join Date
    Sep 2004
    Posts
    10,925
    send an email to [email protected] for any and all customers service issues. They are happy to help.
    Reply With Quote Reply With Quote
  17. 03-12-2007, 07:31 AM #17
    Johanpalmgren667
    Johanpalmgren667 is offline Junior Member
    Join Date
    Mar 2007
    Posts
    104
    Okey, I will, Again!
    I've allready done that, but sure, if you think they will be more helpfull this time, off course I'll try again.
    Reply With Quote Reply With Quote
  18. 03-20-2007, 09:16 AM #18
    Johanpalmgren667
    Johanpalmgren667 is offline Junior Member
    Join Date
    Mar 2007
    Posts
    104

    Thumbs down No help at all?

    Now I have written several messages to the mail address you gave me, but still no concrete proposal on possible solutions, why is that?

    How hard could it be, for a large company like yours, to send me one single product + giving me my 65 dollars back?
    Reply With Quote Reply With Quote
  19. 03-20-2007, 10:38 AM #19
    RUI-Products's Avatar
    RUI-Products
    RUI-Products is offline Member
    Join Date
    Sep 2004
    Posts
    10,925
    PM me your name and the info you sent them. I will see it gets taken care of personally. To this point they have not received any emails from you. Please make sure your emails are not being returned to you. Also we will make sure this is properly taken care of as soon as we can look up he order information as we have yet to recieve it via email.
    Last edited by RUI-Products; 03-20-2007 at 10:54 AM.
    Reply With Quote Reply With Quote
  20. 03-20-2007, 11:48 AM #20
    Johanpalmgren667
    Johanpalmgren667 is offline Junior Member
    Join Date
    Mar 2007
    Posts
    104
    I tried to PM you, but got this:
    Johanpalmgren667, you do not have permission to access this page. This could be due to one of several reasons:

    Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
    If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.


    What should I do?
    Reply With Quote Reply With Quote
  21. 03-20-2007, 08:22 PM #21
    RUI-Products's Avatar
    RUI-Products
    RUI-Products is offline Member
    Join Date
    Sep 2004
    Posts
    10,925
    post a bunch of bumps till your post count is high enough to send a pm.
    Reply With Quote Reply With Quote
  22. 03-20-2007, 10:58 PM #22
    HORSE~'s Avatar
    HORSE~
    HORSE~ is offline yeah
    Join Date
    Feb 2006
    Location
    ZIMBOBWAY!!!!
    Posts
    6,329
    Quote Originally Posted by Lion
    post a bunch of bumps till your post count is high enough to send a pm.

    LOL thanks lion thats all we need is another post whore....

    Lion do you have an email addy that you can give him so that he is not just bumping worthless threads all over the board??

    To the thread starter if lion does not have an email addy that you can use PLEASE keep the post that are just to raise your post count to the lounge....Thanks

    P.S. lion is a stand up guy I order all my pct gear from him I have no doubt that he will make things right with your order....
    Last edited by HORSE~; 03-20-2007 at 11:02 PM.
    Reply With Quote Reply With Quote
  23. 03-21-2007, 06:22 AM #23
    Johanpalmgren667
    Johanpalmgren667 is offline Junior Member
    Join Date
    Mar 2007
    Posts
    104
    hehe, I could do that, but as HORSE said, it would damage the site.
    Don't you have a Msn-messenger address you could give me or an ordinary mail I could send all the info and pictures too?
    Reply With Quote Reply With Quote
  24. 03-22-2007, 09:23 PM #24
    RUI-Products's Avatar
    RUI-Products
    RUI-Products is offline Member
    Join Date
    Sep 2004
    Posts
    10,925
    I gave him the adddy for the service department. I checked the log ...nothing. I have not clue as to why we aare not getting his emails. We are getting everyones else's.
    Reply With Quote Reply With Quote
  25. 03-23-2007, 06:42 AM #25
    fenceguy's Avatar
    fenceguy
    fenceguy is offline Associate Member
    Join Date
    Nov 2006
    Location
    savannah
    Posts
    319
    I have ordered from lion several time. He is one of the best suppliers I have ever had the pleasure of dealing with.
    My guess is its user/customer error.
    Reply With Quote Reply With Quote
  26. 03-23-2007, 06:55 AM #26
    Johanpalmgren667
    Johanpalmgren667 is offline Junior Member
    Join Date
    Mar 2007
    Posts
    104
    My guess it's not, please tell my credit card that it is "his" fault!
    I've also contacted my bank and they told me I got charged twice, and still I just recieved one order...
    Reply With Quote Reply With Quote
  27. 03-24-2007, 11:11 PM #27
    WonderKris
    WonderKris is offline Female Member
    Join Date
    Dec 2006
    Posts
    1
    Well, I know this is my first post so it may not count for much, but I had a recent problem with my order from Lion that wasn't even their fault, and they responded to my emails *very* quickly and courteously, and reshipped my order within a few hours of my initial inquiry....

    given that I've had good results with their products as well, I'd feel very confident recommending them....
    Reply With Quote Reply With Quote
  28. 03-25-2007, 09:45 AM #28
    RUI-Products's Avatar
    RUI-Products
    RUI-Products is offline Member
    Join Date
    Sep 2004
    Posts
    10,925
    I can't do anything for this guy if I don't know who he is. He needs to post enough to have 25 posts so he can send me his name in a pm.
    Reply With Quote Reply With Quote
  29. 03-25-2007, 02:28 PM #29
    Johanpalmgren667
    Johanpalmgren667 is offline Junior Member
    Join Date
    Mar 2007
    Posts
    104
    Okej Lion, now I will post enough answers on some threads so I can PM you. But maybe it will take a day or two, cause I just want to write things that is good, I don't want to ruin the forum
    Dont forget me now
    Reply With Quote Reply With Quote
  30. 03-25-2007, 02:53 PM #30
    RUI-Products's Avatar
    RUI-Products
    RUI-Products is offline Member
    Join Date
    Sep 2004
    Posts
    10,925
    type bump on this thread 20 times or what ever. After you send me the pm
    I will make sure your are refunded and I will have all delete all the posts deleated. But you will be taken care ofand everything will be cool. I still don't know why the email isn't making it to the service department.
    Reply With Quote Reply With Quote
  31. 03-25-2007, 02:53 PM #31
    RUI-Products's Avatar
    RUI-Products
    RUI-Products is offline Member
    Join Date
    Sep 2004
    Posts
    10,925
    type bump on this thread 20 times or what ever. After you send me the pm
    I will make sure your are refunded and I will have all delete all the posts deleted. But you will be taken care ofand everything will be cool. I still don't know why the email isn't making it to the service department.
    Reply With Quote Reply With Quote
  32. 03-25-2007, 02:53 PM #32
    RUI-Products's Avatar
    RUI-Products
    RUI-Products is offline Member
    Join Date
    Sep 2004
    Posts
    10,925
    type bump on this thread 20 times or what ever. After you send me the pm
    I will make sure your are refunded and I will have all delete all the posts deleted. But you will be taken care ofand everything will be cool. I still don't know why the email isn't making it to the service department.
    Reply With Quote Reply With Quote
  33. 03-25-2007, 02:58 PM #33
    Johanpalmgren667
    Johanpalmgren667 is offline Junior Member
    Join Date
    Mar 2007
    Posts
    104
    hehe, I will do the same
    Reply With Quote Reply With Quote
  34. 03-25-2007, 03:01 PM #34
    Johanpalmgren667
    Johanpalmgren667 is offline Junior Member
    Join Date
    Mar 2007
    Posts
    104
    hehe, I will do the same...
    Reply With Quote Reply With Quote
  35. 03-25-2007, 03:01 PM #35
    Johanpalmgren667
    Johanpalmgren667 is offline Junior Member
    Join Date
    Mar 2007
    Posts
    104
    hehe, I will do the same.
    Reply With Quote Reply With Quote
  36. 03-25-2007, 03:02 PM #36
    Johanpalmgren667
    Johanpalmgren667 is offline Junior Member
    Join Date
    Mar 2007
    Posts
    104
    Jaww
    Reply With Quote Reply With Quote
  37. 03-25-2007, 03:03 PM #37
    Johanpalmgren667
    Johanpalmgren667 is offline Junior Member
    Join Date
    Mar 2007
    Posts
    104
    ........
    Reply With Quote Reply With Quote
  38. 03-25-2007, 03:03 PM #38
    Johanpalmgren667
    Johanpalmgren667 is offline Junior Member
    Join Date
    Mar 2007
    Posts
    104
    Ohh, nooo
    Reply With Quote Reply With Quote
  39. 03-25-2007, 03:04 PM #39
    Johanpalmgren667
    Johanpalmgren667 is offline Junior Member
    Join Date
    Mar 2007
    Posts
    104
    Almost there
    Reply With Quote Reply With Quote
  40. 03-25-2007, 03:05 PM #40
    Johanpalmgren667
    Johanpalmgren667 is offline Junior Member
    Join Date
    Mar 2007
    Posts
    104
    Come on now
    Reply With Quote Reply With Quote
Page 1 of 2 12 LastLast
« Previous Thread | Next Thread »

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Forum Rules