Knowledgeable Member
I just received my delivery this morning, my Liquid T3 was undamaged. However the Liquidex has leaked inside its plastic wrap, and the inside of the bubblewrap package was also wet.
I'm not sure how much has leaked, it's been in transit for 2 weeks. Worth opening and using? Or should I contact Ar-R about it directly?
-Krugerr
Productive Member
I would contact them as in sure they thrive on repeat business and word of mouth. It would be a smart business move to deal with it and make sure your research product was still safe for use. It may be uncontaminated and just leaked but im sure they will know more
Last edited by Soar; 01-25-2013 at 09:12 AM.
Member
krugerr, PM me your name and order number, please.
Knowledgeable Member
Done. Thanks Ar-R!
Member
Your dex is still good to go. But...........we will be sending a new one, also.
Sorry for any inconvenience.
Knowledgeable Member
Many thanks guys. I muchly appreciate it. I'm very pleased with my other products though!
American Bedoo
Thats exceptional customer service
Productive Member
These guys don't mess around, awesome customer service hands down.
Knowledgeable Member
Agreed. Outstanding guys, thank you.
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