Chevy is killing me! Never should have left dodge.

[73rr]

Sorry for the rant but ppl might give good advice on this one. It has nothing to do with aas.

I got a new silverado and within 5 thousand miles the damn thing burns oil! More then the gm standard as well.

The dealership is pushing me around and I'm just pissed.
Should have stuck to ram.

[RaginCajun]

Hopefully diesel or one of the gear heads chime in

It still should be under warranty so hopefully they will resolve it.

If not, tell them to buy it back from you. Maybe call GM itself and let them know what's going on

[lovbyts]

New, used? If new no that's not normal break in if that's what they are telling you if used they knew it was bad. Either way get a compression test done. If it's new it's a Lemon. Make them replace it, the truck, not the engine.

[73rr]

New and yes

[73rr]

New, used? If new no that's not normal break in if that's what they are telling you if used they knew it was bad. Either way get a compression test done. If it's new it's a Lemon. Make them replace it, the truck, not the engine.

How do u convince them into doing that? Haha it's the 5.3 shit box.

[bsh]

Gas?? LB is on he right track, but tell them u want a leak down test too! It will tell where, if any, ur loose compression!

Edit: how long have u had it?? That's a big deal! U always have recourse don't let them dealership jurkoffs push u around! Most of the time the are complete morons and just off the street! I worked at car dealership when I was young and they will get away w/ anything they can

[73rr]

Gas?? LB is on he right track, but tell them u want a leak down test too! It will tell where, if any, ur loose compression!

Edit: how long have u had it?? That's a big deal! U always have recourse don't let them dealership jurkoffs push u around! Most of the time the are complete morons and just off the street! I worked at car dealership when I was young and they will get away w/ anything they can

5k miles on it. And yes I have been keeping pictures and a record of everything.

Little more Backround on me. I was a mechanic for 5 years. Just don't know how to handle the dealership

[lovbyts]

Gas?? LB is on he right track, but tell them u want a leak down test too! It will tell where, if any, ur loose compression!

Edit: how long have u had it?? That's a big deal! U always have recourse don't let them dealership jurkoffs push u around! Most of the time the are complete morons and just off the street! I worked at car dealership when I was young and they will get away w/ anything they can

I agree and again, no rebuilding the engine. I've heard too many times where it's a used engine they put in.

Start the lemon law paperwork now. Report it to consumer affairs and if you have a local news station that does consumer trouble shooting g them also. Let the dealer know your plans and demands and see what they say. Follow through and be assertive.

Yeah its no fun. I had to do it on a new GMC long time ago but it worked. It took a year after to get the extended warranty to refund me. They kept saying they didn't have to until I finally said fine. I will file the death benefits part of the policy now and you owe me the balance owed of $15k because my wife died 3 months ago. I had my refund for the policy and cancelation two days later.

[73rr]

I agree and again, no rebuilding the engine. I've heard too many times where it's a used engine they put in.

Start the lemon law paperwork now. Report it to consumer affairs and if you have a local news station that does consumer trouble shooting g them also. Let the dealer know your plans and demands and see what they say. Follow through and be assertive.

Yeah its no fun. I had to do it on a new GMC long time ago but it worked. It took a year after to get the extended warranty to refund me. They kept saying they didn't have to until I finally said fine. I will file the death benefits part of the policy now and you owe me the balance owed of $15k because my wife died 3 months ago. I had my refund for the policy and cancelation two days later.

Thanks for the info. This is really just bullsh**.

[diesel101]

It will be near impossible to get a lemon law buy back for burning oil.
Compression test probably won't tell anything but regardless it's oil going past the rings causing the problem on a 5.3.
A call to gm corporate is a waste of time,I've been down that road.

My advice is to go back to the dealership and be firm that something needs to be done and don't take no for an answer, but don't loose your temper and be respectful.
If the service department won't work with you tell them you need to speak with general manager or owner if possible.
No one wants their boss to know they can't keep a customer happy.
Trust me if a customer takes the a$$hole route they will be very unhelpful and make it as miserable as possible for you.
(Trust me on that I own a shop)

[73rr]

It will be near impossible to get a lemon law buy back for burning oil.
Compression test probably won't tell anything but regardless it's oil going past the rings causing the problem on a 5.3.
A call to gm corporate is a waste of time,I've been down that road.

My advice is to go back to the dealership and be firm that something needs to be done and don't take no for an answer, but don't loose your temper and be respectful.
If the service department won't work with you tell them you need to speak with general manager or owner if possible.
No one wants their boss to know they can't keep a customer happy.
Trust me if a customer takes the a$$hole route they will be very unhelpful and make it as miserable as possible for you.
(Trust me on that I own a shop)

This is kinda what I have been doing. But with 5k miles and oil being off the dipstick twice already. They still are saying that it might be normal consumption and don't want to do anything for me.

They think calling me vip and giving me a free oil change is enough to make me happy!

[diesel101]

This is kinda what I have been doing. But with 5k miles and oil being off the dipstick twice already. They still are saying that it might be normal consumption and don't want to do anything for me.

They think calling me vip and giving me a free oil change is enough to make me happy!

I bought a new gmc in 05 I owned it for 9 months and it was in the shop for 10 weeks altogether for warranty work.
I wanted to trade it and of course they wouldn't deal with me.
I called the local Ford dealership to trade, they sent a salesman to gmc dealership to look at my truck sitting in gmc shop.
Long story short 5 hours later I was driving away in my new gmc.

On your truck I've seen rings not seat in new engines for awhile . If you can find a trailer to pull take it out and pull the hell out of your truck for about 50-100 miles under as much load as you can get on it.
If that doesn't cure the oil consumption
nothing will except new rings.

[< <Samson> >]

My neighbor just got one

Seems fairly solid, I fly trough cars like nothing & this one seems aight.

As far as burning oil - how do you know? How much? What are the signs that you're seeing? Not saying, it's not possible.

[lovbyts]

I wasn't suggesting being disrespectful, only firm and letting them know you won't be shrugged off. Even though you may not get a Lemon Law on it its still a good way to get the ball rolling and let them know you won't give in or just go away.

[diesel101]

I wasn't suggesting being disrespectful, only firm and letting them know you won't be shrugged off. Even though you may not get a Lemon Law on it its still a good way to get the ball rolling and let them know you won't give in or just go away.

I know you weren't suggesting that but you may be right on the lemon law.
I believe the lemon law varies from state to state.

[austinite]

You should post on the chevy forums. They have factory staff that monitor and respond to complaints, usually promptly.

But this has nothing to do with Chevy as a whole, you just got unlucky and got a bad one. It happens. I would write your local General Manager at the dealer as well.

[73rr]

My neighbor just got one

Seems fairly solid, I fly trough cars like nothing & this one seems aight.

As far as burning oil - how do you know? How much? What are the signs that you're seeing? Not saying, it's not possible.

Checked dipstick at around 4k miles. Had no oil on it. Had to put 1 quart of oil for it to show on dipstick.

Brought it to dealership and that's when the sh** started

After I checked it again. Before leaving dealership it was at full mark. Now close to 1k miles I checked again and it's at the very bottom of dipstick.

They found no leaks when I brought it to them. Also I found no leaks and never have any puddles under truck.

It's definitely burning oil.

Austinites that's a good idea. I didn't really think about posting on the gm forums about my issue.

To add, to this. When I found low oil for the second time. They told me to run it for another 1k miles and check it again instead of bringing it in.

So, they won't log this second time. Instead they want me to drive it with low oil I guess.

[< <Samson> >]

Fair - that's an insane amount of oil to burn. Shit, my f350 with a 7.3 PowerStroke and 250k+ doesn't burn that much oil.

Fvck them - I'd get ahold of the general manager of the dealership.

Or - U can do the forum thing. They do monitor them fairly closely.

[bsh]

Last time I had a motor that burned that much oil it turned out I had a bad ring land... And it wasn't long before it gave way... Dealerships are horrible places! I spent a few years at some and it a living hell of a place to work and an even worse place to go to as a customer! Lol,

[diesel101]

If none of this works go with plan B

1cc test 2 cc tren go in rip your shirt off and scream "shits gonna get real if you don't fix this mother f****er"

[bsh]

If none of this works go with plan B 1cc test 2 cc tren go in rip your shirt off and scream "shits gonna get real if you don't fix this mother f****er"

haha

[73rr]

If none of this works go with plan B

1cc test 2 cc tren go in rip your shirt off and scream "shits gonna get real if you don't fix this mother f****er"

Best answer yet! Haha

[lovbyts]

If none of this works go with plan B

1cc test 2 cc tren go in rip your shirt off and scream "shits gonna get real if you don't fix this mother f****er"

No, everyone knows Sust makes you a badass fighter

[RaginCajun]

No, everyone knows Sust makes you a badass fighter

Hahahahaha, exactly!!

[GirlyGymRat]

Call the dealership and ask for the GM district sales manager servicing your area. Send an email after place call. Start the documentation process with GM now. You've been far too patient with the dealership. They appear to be stalling....

[APIs]

If the usage falls within their 'internal specs' then you're out of luck. However, having owned multiple GM products - I've always found that a stern call & complaint to the corporate office can work wonders. Once you have a case file # at the corporate level, the dealer will be contacted & you'll get the warranted attention for your problem if they (the dealer) were ignoring you previously...

[73rr]

If the usage falls within their 'internal specs' then you're out of luck. However, having owned multiple GM products - I've always found that a stern call & complaint to the corporate office can work wonders. Once you have a case file # at the corporate level, the dealer will be contacted & you'll get the warranted attention for your problem if they (the dealer) were ignoring you previously...

Good to know. If they don't count the second consumption file and the next one I will be calling corporate and contacting through the gm forum.

I have everything filed from the beginning to date. I also have the names of each individual that I have been in contact with. On top of that I have a two OLD friends that work at chevy dealerships about a hour from me as techs. They said I can bring the vehicle to there shop and have it fixed at there dealer.

Friends can't get me a different truck though. So I will be dealing with same old 5.3 bull**** problems.

[Ashop]

Sorry for the rant but ppl might give good advice on this one. It has nothing to do with aas.

I got a new silverado and within 5 thousand miles the damn thing burns oil! More then the gm standard as well.

The dealership is pushing me around and I'm just pissed.
Should have stuck to ram.

The CHEVROLET brand isn't what it used to be unfortunately.

[73rr]

The CHEVROLET brand isn't what it used to be unfortunately.

Nothing is. It's almost better to buy something 2 or 3 years old and used and deal with the miles. New vehicles seem to be all about the flash over quality.

[Hoggage_54]

[Fllifter]

I would get an oil analysis done too. They're fairly cheap and can tell you a lot.

[Mr.BB]

First this:

I would write your local General Manager at the dealer as well.

Then this:

Start the lemon law paperwork now. Report it to consumer affairs and if you have a local news station that does consumer trouble shooting g them also. Let the dealer know your plans and demands and see what they say. Follow through and be assertive.

Telephone calls are useless, emails can be "diverted" to wrong ppl. Letters make it formal, send copies to GM and let the dealership know about it. Dont forget to say how disappointed you are with the brand, and that all your friends are aware of this problem making fun of it, etc.

Used to work as after-sales manager... thank god left that job, uffff

[ghettoboyd]

ive got to be honest here sometimes you have to get upset in full view of the customers to get the dealerships attention...10 years ago I bought a hundai elantra that a year into owning would not start...took it to the dealership and said I belie I have an electrical problem with my car...they looked at it and said you need a new starter...which wasn't under warrantee of course so I paid for a new starter...drove it home and the next day wouldn't start...again I said I think its an electrical problem so they looked at it again and found a loose ground wire so they said and sent me on my way...again the next day the car wouldn't start...once again I towed the car back to the dealership but this time I went inside a demanded to talk to the dealership owner and demanded that they take the car back and actually fix the problem and that I refuse to keep buying parts and experimenting...either find the problem and fix it or give me a new car...anyways I left the dealership angry to say the least but when I got home hundia corporate left a message saying they where getting involved and would make the necessary repairs to fix my car without me spending another dime and they eventually did but I don't feel it would have worked out that way had I continued to be nice...

[< <Samson> >]

Oh yeah, being "nice" isn't always the best approach. It sure is sometimes, and the opposite other times.

I don't think many "dealer" folk would like to see me get pissed off on the main show room floor. . . Let's see how many sales we can make them lose today. Lol

[BG]

I agree and again, no rebuilding the engine. I've heard too many times where it's a used engine they put in.

Start the lemon law paperwork now. Report it to consumer affairs and if you have a local news station that does consumer trouble shooting g them also. Let the dealer know your plans and demands and see what they say. Follow through and be assertive.

Yeah its no fun. I had to do it on a new GMC long time ago but it worked. It took a year after to get the extended warranty to refund me. They kept saying they didn't have to until I finally said fine. I will file the death benefits part of the policy now and you owe me the balance owed of $15k because my wife died 3 months ago. I had my refund for the policy and cancelation two days later.

I agree I would start paper work on it being a lemon and get in touch with GM. Go over the dealership.

[BG]

Oh yeah, being "nice" isn't always the best approach. It sure is sometimes, and the opposite other times.

I don't think many "dealer" folk would like to see me get pissed off on the main show room floor. . . Let's see how many sales we can make them lose today. Lol

Lmao, Im banned from the Honda dealer by me. Guy kept calling me and telling me a price and financing, then I would get in there and he would go back on it. After the second time I let ride in there. Cleared the place out, some dumb kid working there talked shit, he got a taste of my anger and sat back down. Police station was across the street, they were their in no time. Cop walked me out, told me I couldnt go in there anymore, smiled, laughed and walked away. Pretty funny.

[kelkel]

On top of the solid advice from the guys (and girl) above, most local news outlets (TV stations) in everyone's area has a Consumer Affairs Investigative Reporter the loves to take on these cases. Just a thought....

[Sfla80]

[DCI]

Communicate only via email with the dealership copying the customer service email also. Ring the gm hq and find a person you need to talk to and get their email.

By notifying both you are unhappy etc this is a record of when the problems started for both you the customer and the dealer and hq also if you ever feel the need to escalate it.

The 5.3 LM motor should be a decent engine. As diesel said it sounds to me as the rings haven't bedded in thus leaving oil past them and being conbusted.

The only other thing I can think of would be valve stem seals which if they where gone it would be pissing oil out of it. I personally wouldnt do the whole shouting scene in the dealer ship. As freaking out gives them as excuse to say to hq you are unreasonable and an irrate customer and abusive to staff.

My way of dealing with the dealer would be cool calm and collected but be firm and just keep repeating yourself to the sales manager. If this doesn't work then go to the local papers etc with your correspondance letters etc

Then you are putting the ball in the dealers court and making them try and explain their way outta it which is easier said than done tbh for them

[Mp859]

I would think it would be smoking like crazy burning oil that quickly.