
Originally Posted by
G-Force
ok thanks Lion
well just to update Lion has apologised and offered me a research chem of my choice free of charge so i am prepared to accept his apology and let the matter drop
G-Force,
First off, let me apologize for the hassle this has been for you. We still have been doing international orders up until this point, which we will be taking offline for the next month or so, since customs is causing us so many problems AND in order to catch up with some of these back issues.
We haven't been ignoring you. We had to talk to the accountant and others in the company about what to do about this situation. We no longer have your credit card info on file so we can not refund you the remainder.
AGAIN, i apologize for the trouble you've had. I'm not sure why you were short changed on your refund, but regardless, it is our priority to make it up to you. Can i offer you a COmpletley FREE shippment of a research chemical of your choice. This request has been put on high priority within our shipping department. Send me a PM with the chem of your choice, and i'll send it to them ASAP