we're not making them do it wrong. every question they could possibly have, from cycles, ai usage, pct, etc is answered time and time again. if they are intent on doing something we don't support all the information is already here, I sure as hell won't re-post it for their benefit when they act like a childish punk. I know where you're coming from, but when the kids act like the only possible answer is for us to spell it out for them, it underlines the fact that they aren't ready.