I reckon the Octagon did the right thing.
At first I wasn't gunna anyhting about this but WTF; I lost a parcel to Customs just last week - $400 Australian Dollars (prolly bout 37.50 US I spose LOL), worth of Var and Clomid.
Now this was only my second delivery, the first one got through no worries and I remember driving back from the PO Box with it that first time feeling like a real bad ass and thinking 'fuck this was a piece of piss'...yeah...well it was THAT time!!
After just 1 successful delivery I was thinking everything would be smooth from now on and I could order what I wanted, when I wanted without a second thought.......well it sure didn't take long to turn out not to be the case hey!
Now loosing $400 doesn't really piss me off THAT much when I think about how I lost it - it's just the nervous waiting for a knock on the front door - hopefully it won't ever come; but shit then again it might!
Newbies can't really give much advice, but one thing I can say is; DON'T GET FUCKIN COMPLACENT!!!
I didn't mean to hijack your thread Octagon, I just thought this might add to what you were saying...