I can't believe it either. I've had my blood test for 6 month labs done three weeks ago and prescribed an AI for my high E2. Still waiting for the correct prescription to arrive. I was prescribed .5mg twice per week. I get FIVE capsules, all 1.25mg in measure. The customer service told me that they think I should be on 1.25mg but "if I still want to take .5mg 2x per week" they can do that. They scoffed at me injecting subcutaneously too..and I've been doing this for three years and have been in my sweet spot.
Yes, everything is different. They also now auto ship all of your meds MONTHLY. I asked about that and I guess it will be an additional $225 annually, "a special for LowT customers." How is that special? An additional $225 per year on top of the $2300 annual fee? What is the $2300 for if it doesn't cover your supplies, shipping and prescriptions? The whole new set up is bizarre and I am so stressed out that I don't even know what I'm supposed to do. I'm paid up through the year.
I also was told that my labs will be sent over to my doctor to make any changes in my prescription. ??? The doctor prescribed my AI and we had that conversation at Prime Body almost two weeks ago? I still have no correct dosage for an AI with sky high estradiol. I'm going nuts with this. I hope they can sort it out or someone can help me get to a better provider. I understand things take time to normalize or reach homeostasis, however, it should not be at the expense of our well being.
I was afraid of this when I signed up three years ago. When you're on TRT, you're on it for LIFE. I always worried if the day would come that the company would shut down or be sold off and I will drop back into my former self walking through my days in an exhausted haze with no drive for life or ambition for anything again due to a shut down hormonal system. I'm really stressing about this.