AR-R Order problem

**User101** · 11-22-2013, 09:28 AM

Hey guys, so i placed my second order from AR-R . the first one was excellent no problem at all. i even left a positive feedback on here.
Now when i look at the tracking for my item it says: Your item is being processed by customs in KOREA REPUBLIC OF at 9:40 pm on November 18, 2013.
I am from Australia and last time i ordered it didn't go through KOREA.
So i contacted AR-R about the problem and they told me they cant do anything about it since it has left the US.
So what do i do guys?

**stevelifts** · 11-22-2013, 09:37 AM

I would say wait it out. Perhaps the shipping company (USPS i believe they use) routed the package through there so it has to go through customs there.

**User101** · 11-22-2013, 03:16 PM

Hopefully bro, I did order quite abit.

**NEFLRick** · 11-22-2013, 04:01 PM

I've ordered things from overseas quite a bit over the years. I find, sometimes, items can get stuck in Customs for quite some time. I wouldn't panic just yet.

Also, many times, when going through other countries, tracking info sucks (to be blunt). So it may still be on the way.

**User101** · 11-22-2013, 04:39 PM

Originally Posted by NEFLRick

I've ordered things from overseas quite a bit over the years. I find, sometimes, items can get stuck in Customs for quite some time. I wouldn't panic just yet.

Also, many times, when going through other countries, tracking info sucks (to be blunt). So it may still be on the way.

Yeah but I though priority mail would go straight to the destination, but hey I could be wrong.
I will give it 1-2 weeks and see what happens.

**jimmyinkedup** · 11-22-2013, 05:03 PM

Originally Posted by User101

Yeah but I though priority mail would go straight to the destination, but hey I could be wrong.
I will give it 1-2 weeks and see what happens.

Yeah priority mail doesnt work that way man. Even in the US shipped within the US. I ordered some shaving soap priority mail from Texas and it went through Michigan (Im in Pennsylvania). I was like what the heck??? All you can do is wait and keep an eye on tracking man but heck half the time I get my package before tracking is even updated with a delivery date. The USPS leaves a lot to be desired but it is def the best option out there.

**User101** · 11-22-2013, 08:14 PM

Yeah I'll wait it out.

**Juced_porkchop** · 11-23-2013, 12:40 PM

Same here, half the time tracking isnt even on point. sometimes i get pack before it shows in system. But I would not worry I always got my arr orders in quickly (For Canada) and havent had any issues

**bass** · 11-23-2013, 02:56 PM

absolutely ARR have no control over that. contact the shipper, that's all you can do.

**User101** · 11-23-2013, 09:25 PM

Originally Posted by bass

absolutely ARR have no control over that. contact the shipper, that's all you can do.

But then don't they have Insurance on the packages? What Will happen if i dont get the package?
Ultimatly its the Sellers responsability to ensure the package arrives safely.

**bass** · 11-23-2013, 10:38 PM

you have to request to purchase insurance, its optional. don't give up yet, these things happen. but you need to contact the shipper.

**User101** · 11-23-2013, 10:44 PM

Originally Posted by bass

you have to request to purchase insurance, its optional. don't give up yet, these things happen. but you need to contact the shipper.

I have emailed USPS 3-4 days ago and and still no response. I guess I have To Find a time To call them.

**User101** · 11-24-2013, 04:38 AM

Good news guys the tracking says my item is being processed in australia. So all problems solved.

**NEFLRick** · 11-24-2013, 08:23 AM

Originally Posted by User101

Yeah but I though priority mail would go straight to the destination, but hey I could be wrong.
I will give it 1-2 weeks and see what happens.

Only within the US. Once it's out, it's all about how the country it's going to handles it.

Also, anything coming in from out of the country always goes through customs. Whether it gets flagged or not depends on the customs people there.