Has the system failed us?

[Venom]

I just feel like venting about what is happening to my aunt.

She was out a few nights ago with her girlfriends having a couple drinks. She went to two bars that night, upon leaving the second bar she realized her pocketbook has gone missing. Inside contained her keys, her iPhone, her wallet, her work badge and a couple over important things.

She searched both bars and to no luck couldn't find her pocket book. Once she returned home she went inside to try and figure out what to do next, after a moment she realized something was not right. She ran outside and noticed her car was missing (her friend drove her to the bar)

She immediately calls the police and they come by after 40 minutes from the initial call time to investigate the theft. The next morning she calls all her credit card companies to cancel out her cards only to find out that shortly after her pocketbook was stolen her credit card was used at a gas station to buy cigarettes and snacks. The card was then used at a diner and then an attempted purchase was made several towns over at a Walmart for a large item. The card was luckily declined due to the thief not knowing the PIN number.

My aunt has contacted the police with this information, they told her they put out a notice of the make and model of the car but besides that there's nothing else they can do. They would not go to the Walmart to look at any possible camera footage because it's not in the town of the crime.

Two days later my aunts car was pulled over on the highway by state police with a man driving the vehicle. Without informing my aunt they had a private towing company tow the vehicle back to a garage. My aunt had to pay $390 to get her vehicle back all while getting an attitude from the owner of this garage.

My aunt asked the police if they can search the vehicle because it smelled like marijuana and she was afraid someone may have dropped something in the car. They refused to do so. The local police and state police have been withholding/neglecting information from each other. My aunt asked for the identity of the man or for a copy of the police report because she thinks whoever stole her car possibly knows her but they will not give her any information on who took her vehicle. The person posted bail the day after being arrested. This person knows where my aunts lives and works and she is scared for her life.

My aunt contacted the insurance company to see if they would reimburse her for the towing fee but they gave her some b.s. on her having a $1000 deductible and they wouldn't cover it because the car was taking on her private property.

It just seems like no one is trying to help my aunt and she is being treated more like a criminal then the victim. What's wrong with the world today? Is everyone solely driven by money?

[GirlyGymRat]

Please have your aunt change the locks on her home if she hasn't already.

It does seem that she's being treated poorly.

[gixxerboy1]

I dont think it failed most of that is standard procedure.
If they catch someone in a stolen car they impound the car. They dont try and track down the owner.I'm sure they searched the car when they caught the person and impounded it. They will look for evidence then.
Also if she has a $1000 deductible that is what she picked. So of course she isnt getting reimbursed.
And usually the police arent going to give a name of a suspect at first and police report she can get but sometimes they take a week or so to be available.

It sucks all this happened but i dont think anything was done wrong but the police

[Oki-Des]

I am sorry about your aunt. That really sucks. We all get screwed sometimes though; although not usually that bad. Once someone keyed my car with three long scratches. It was a brand new Porsche 911 and I was living in Japan. I was told that each scratch would cost $700 to repair and I had a $1K deductible as well. But then I got a freaking bill for $2100! When I asked why, they said I have to pay the first $1K for every incident and each scratch was separate so they made me freaking pay for the entire $700 for each scratch!!!! It would have been $1100 cheaper if I took my own freaking key and connected the scratches to be one long scratch; which is so stupid. I am sorry to hear about your aunt though; that really sucks.

[diesel101]

I will agree it is frustrating,I had left my garage unlocked one day and some high school punks stole some food,beer and gas out of it.It took about a week and cops supplied us with all of the info on the arrest.I now receive $5.23 a month restitution from the punks until it is paid for. The cops wouldn't go along with letting me in a room with them for 5 minutes and we would call it even.

[songdog]

The best way to avoid BS is to get a lawyer.But! the 1000.00 is on her.Hope she has better luck soon.

[JD250]

Revenge is a dish best served cold, make sure that guy walks with a limp and is 90% sure who is responsible. One thing I wont tolerate is a gawdamned thief!!

[AD]

Could be a guy she talked to at the first bar.