Frozen Androgel 1.62%

[Nate02]

Hi everyone: After a week of grief dealing with Palisades Pharmacy, I finally received my Androgel 1.62%. When I picked it up though, a decent amount of it was frozen. Is this okay to use? Or should I request another shipment?

P.S. Don't use Palisades Pharmacy.

[Pac Man]

It should be fine. How is it now that is has thawed? Any crystallization? if so you may need to heat it

[Nate02]

It should be fine. How is it now that is has thawed? Any crystallization? if so you may need to heat it

Whew. That's a relief! I don't know. I haven't opened the container, just left it to thaw. Should I wait till it does thaws then look inside? And will letting it thaw rid it of any crystallization?

[HRTstudent]

How do you know its frozen?

Is it in the pump container? I was on that product... and I just don't even understand how you know its frozen?

Regardless, I would probably tell them to reship it if they could not assure me it was 100% normal and effective to use. That stuff is expensive...

[Nate02]

How do you know its frozen?

Is it in the pump container? I was on that product... and I just don't even understand how you know its frozen?

It is in a pump container. I can tell because the frozen portion rattled when I moved it.

Regardless, I would probably tell them to reship it if they could not assure me it was 100% normal and effective to use. That stuff is expensive...

I might. It was just such a hassle the first time.

[HRTstudent]

It is in a pump container. I can tell because the frozen portion rattled when I moved it.



I might. It was just such a hassle the first time.

I wouldn't waste my time with frozen androgel ... honestly it sounds pretty messed up! The stuff doesn't even need to be frozen so why they would... I have no idea.

Do you pay out of pocket for the stuff? I know androgel is readily available at most local retail pharmacies like CVS walgreens, etc... but the stuff is super expensive. They billed my insurance around $800 a month - yes 8 0 0 - when I was Rx'ed it.

[Trific]

[QUOTE=HRTstudent;6389266]I wouldn't waste my time with frozen androgel ... honestly it sounds pretty messed up! The stuff doesn't even need to be frozen so why they would... I have no idea.

It might have been shipped to him and froze in the transport to him........

[Nate02]

It might have been shipped to him and froze in the transport to him........

Yes, it was shipped to me and froze in transport! Sorry for the confusion HRTstudent! Do you think it will still work?

I wouldn't waste my time with frozen androgel... honestly it sounds pretty messed up! The stuff doesn't even need to be frozen so why they would... I have no idea.

Yes, it is messed up. Hopefully I can find out if it's harmful to the substance, though.

Do you pay out of pocket for the stuff? I know androgel is readily available at most local retail pharmacies like CVS walgreens, etc... but the stuff is super expensive. They billed my insurance around $800 a month - yes 8 0 0 - when I was Rx'ed it.

I do not pay out of pocket. It is hard to believe that people can. I am 20 years old, and fortunate enough to have great insurance through my parents.

[Trific]

I expect it's not harmful for it to be frozen, else they would have shipped it a better way in the winter.

[HRTstudent]

Yes, it was shipped to me and froze in transport! Sorry for the confusion HRTstudent! Do you think it will still work?




Yes, it is messed up. Hopefully I can find out if it's harmful to the substance, though.



I do not pay out of pocket. It is hard to believe that people can. I am 20 years old, and fortunate enough to have great insurance through my parents.

I do not believe the freezing would damage the androgel chemicals. But what I would be concerned about is the possibility that the testosterone fell out of solution, therefore you may end up with less or more testosterone per pump. I have no doubt that the literature included in the Androgel 1.62% box says what temperatures the drug is to be stored at. It's probably something like 50-80 degrees F. I don't have that info handy, but if it bothered me a little bit, I wouldn't hesitate to call the pharmacy and see what they can do to resolve the situation.

[Nate02]

I do not believe the freezing would damage the androgel chemicals. But what I would be concerned about is the possibility that the testosterone fell out of solution, therefore you may end up with less or more testosterone per pump. I have no doubt that the literature included in the Androgel 1.62% box says what temperatures the drug is to be stored at. It's probably something like 50-80 degrees F. I don't have that info handy, but if it bothered me a little bit, I wouldn't hesitate to call the pharmacy and see what they can do to resolve the situation.

Okay good, my main concern was that the gel itself was damaged. I thought of that as well but it would be surprising. I use the meter-pump bottle. You can't take the pump off and it appears that gel can only be pushed up and through a very small area. That and the fact that there are no punctures on the bottle makes me thing it's okay. The literature stated that the excursions were at a low of 15 degrees C. It was obviously way lower than that to freeze.