"911 operator: 'I don't give a sh*t what happens to you'"

[Prada]

Embedded video in link.
http://rawstory.com/news/2008/911_op..._sht_0513.html

A Nashville woman who waited hours for someone to respond to her call to 911 emergency services didn't hear the worst part of the call.

After Sheila Jones hung up the phone, a local news reporter found that one 911 operator said, "I really just don't give a shit what happens to you."

"I think I'm more hurt than I am mad that my life didn't mean a damn thing to them," said Jones, after hearing the tape played back to her for the first time. Jones had called for help after an ex-boyfriend assaulted and threatened her.

911 officials told Nashville's NewsChannel 5 that the staffer who took the call "was a trainee who was [later] fired ... not for the comment, but for flunking his final exam."

This video is from NewsChannel 5, broadcast May 12, 2008.

[gixxerboy1]

wow thats crazy. Ithink even worse they never came

[Oki-Des]

What an f*ing jack arse.
Why dont we have someone listening to these trainees before they pass their exam?

[jakk9011]

exactly
You'd think its an important enough job that you can't just stick some untested a-hole on the phone and tell him to go to it.

[1down5up]

wow that is crazy

[DeputyLoneWolf]

Well the truth of the matter is, some places don't have that many officers to respond and after the ex left the house within a minute of the call she was no longer in immediate danger. Just becasue she said he had a knife doesn't mean he did. There are always two sides to every story and the news channel never mentioned what happpened with that investigation, probably because it wouldn't have made agood news story. The officer that was responding broke off to another call (traffic stop) but the news never bothered to look at what the circumstances were, or if they did did not mention them to make a better story. what were the circumstances of the backup call? did the other officer need backup because the car was stolen and he had two suspects at gun point? Was he in a fight and needed backup ASAP? looking at this with a lot more working knowledge of the situation (than the avaerage person) the call was no big deal. After the guy left her house she was no longer in danger (no longer priority call). She kept calling back and if I had to deal with her I would have been annoyed too.

[DSM4Life]

She needs to do what she is doing, give this tape to every news station in her area.

[DeputyLoneWolf]

She needs to do what she is doing, give this tape to every news station in her area.

^^I don't think you read anything I just wrote.

[Fat Guy]

Well the truth of the matter is, some places don't have that many officers to respond and after the ex left the house within a minute of the call she was no longer in immediate danger. Just becasue she said he had a knife doesn't mean he did. There are always two sides to every story and the news channel never mentioned what happpened with that investigation, probably because it wouldn't have made agood news story. The officer that was responding broke off to another call (traffic stop) but the news never bothered to look at what the circumstances were, or if they did did not mention them to make a better story. what were the circumstances of the backup call? did the other officer need backup because the car was stolen and he had two suspects at gun point? Was he in a fight and needed backup ASAP? looking at this with a lot more working knowledge of the situation (than the avaerage person) the call was no big deal. After the guy left her house she was no longer in danger (no longer priority call). She kept calling back and if I had to deal with her I would have been annoyed too.

Let’s not blame the victim. The lady "said" she had a knife put to her throat and if that had been your mom or sister you would be mad as hell that the cops never came… or at least I know I would be.

I think the real issue here is probably a bigger issue than what is being addressed in this story. I think this story is touching on an issue that many cities are having to deal with current financial situations and that is a lack of funding, not enough quality 911 operators, and not enough officers to respond to calls.

The bottom line is this country (USA) is in a recession and many local municipalities are feeling the pinch of cutting back services and this is just a small example of what’s happening on a large scale throughout the country.

[DSM4Life]

Well the truth of the matter is, some places don't have that many officers to respond and after the ex left the house within a minute of the call she was no longer in immediate danger. Just becasue she said he had a knife doesn't mean he did. There are always two sides to every story and the news channel never mentioned what happpened with that investigation, probably because it wouldn't have made agood news story. The officer that was responding broke off to another call (traffic stop) but the news never bothered to look at what the circumstances were, or if they did did not mention them to make a better story. what were the circumstances of the backup call? did the other officer need backup because the car was stolen and he had two suspects at gun point? Was he in a fight and needed backup ASAP? looking at this with a lot more working knowledge of the situation (than the avaerage person) the call was no big deal. After the guy left her house she was no longer in danger (no longer priority call). She kept calling back and if I had to deal with her I would have been annoyed too.

A) So thats a good excuse not to protect the public ?

B) How do you know? were you there? What if he was going out to his car to get a gun ? You don't know so you can't sit here and speculate.

C) Again you don't know that. How can you guess what the suspect was doing/going to do ?

I also agree with Fat, im sure if this happened to one of your family members you'd be singing a different tune.

[DeputyLoneWolf]

A) So thats a good excuse not to protect the public ?

B) How do you know? were you there? What if he was going out to his car to get a gun ? You don't know so you can't sit here and speculate.

C) Again you don't know that. How can you guess what the suspect was doing/going to do ?

I also agree with Fat, im sure if this happened to one of your family members you'd be singing a different tune.

Well lets look at this closer.

1. The first 911 dispatcher was on the phone with her for 15 minutes. The guy had plenty of time to get a gun and did not.

2. a lot of times it takes a lot longer than 15 minutes to get to some places while code three.


And yes I was not there but, I do speak from a lot of experience and have dealt wiht MANY similar siutations.

I can't tell you how many times I arrive on scene to something similar and end up evaluating and arrest the "victim" for being under the influence of meth.

And no it would not happen to one of my family members because they are not, and do not, date trash. and Don't even bring race into this, my answer would be the same if she was white, black, or purple.

And yes obviously there is a bigger issue. the County/City is under funding police /sheriff's Dept's. I work alone 4 days a week with over a 2000 square mile patrol area. Some times it takes me over an hour to respond to domestic/assault/ bar fight. Not my fault, blame the county.


Also she just wants attention. If she was scared of the guy she would request ot have her name kept confidential in the report and not be on TV about it. I see this way too much.

You would need to actually do my job to understand.