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01-04-2009, 06:42 PM #1
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- Jan 2009
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- 4
How long does customer service take
I emailed the lion nutrition yesterday email just wondering how long it would take to hear a response because it charged me 95 dollars and wouldn't let me use my amex gift card. So any help is appreciated.
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01-07-2009, 04:09 AM #2
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- Nov 2007
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- San Jose, California
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- 44
I a bit annoyed right now because my previous messages has been deleted, but before I wrote a message about not getting my order... placed on December 15th.
I got so tired that I sent an email about cancelling it because I placed the same order at a different source.
And this is after he says, "Give us a few weeks."
Well... I got twice more than what I wanted/needed. Depends, if I can cancel at the other place.
But still,
it's only when I say, "Cancel my order," that I get my DECEMBER FIFTEEN order shipped out today, JANUARY SEVENTH.
I thought that he needed a few more weeks to process it...
I dunno.
I've ordered from Lion, but I think, the next time-- I may or may not order for him. The very first time I ordered, he gave me an extra item and that made me feel very happy.
In the end, I recommend this:
Order from him, he will send.
But LURK before placing orders on this board and if you see more than a few handful of people complaining... that means something's up, and you should avoid ordering from him (for the mean while.)
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01-07-2009, 07:59 PM #3
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- Jan 2009
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thanks alot, ill lurk moar for a while
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01-08-2009, 12:20 PM #4
lion wont respond to my emails and i have not gotten my product. He got me for $70.
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01-08-2009, 03:08 PM #5
I emailed customer service twice in late 2007 about a promotional code that did not work. When they reply I'll let you know so you can gauge response time off of that.
I eventually pm'd lion here and he took care of me.
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01-08-2009, 03:26 PM #6
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01-23-2009, 04:04 PM #7
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maybe he was in transition, cuz now i emailed and i got a repsonse from a human resources person and i got a phone number, i called her and we got everything worked out.
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01-23-2009, 04:05 PM #8
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maybe he was in transition, cuz now i emailed and i got a response from a human resources person and i got a phone number, i called her and we got everything worked out.
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01-24-2009, 11:34 AM #9
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