ordered clen , keto, tamox, stane on may 11 2011 . cost me around $200 with postage. it is now june 22 2011 and still have not received. i phoned aus post and they told me customs have it, i emailed customs and they wrote back

Dear Mr *******,

Thank you for your enquiry on our website.

Our records show item number ************* is currently being held by Customs pending the payment of required duties.

Please call Customs on ** ******** quoting the reference number ******** to arrange clearance of this item.

Should you have any queries in relation to the above or any other postal matter, please do not hesitate to respond by return email.

Yours sincerely,

Digital & Contact Centres - eServices | Australia Post
Online Services Consultant




i have tried calling the number numerous times throughout dfferent times of the day and all i get is the message bank, left messages, still no answer...... confused, any help out there??