Thread: Order mix up from AR-R
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Order mix up from AR-R
Has any one ordered something and accidentally(I'm sure) was shipped the wrong thing?
I ordered some Liquid Clen and Liquid T3. I received the Clen but was shipped Liquid Liquidex instead of the T3. It even said T3 on the darn invoice. I have ordered from AR-R many times before with pleased success. My question is, are they prompt on "making things right?
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I have emailed AR-R and provide info and have in detail described the problem, just waiting for a response.
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03-13-2014, 12:41 AM #3
Ar-r forgor to send my pins once and mailed them out the next day
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03-13-2014, 12:48 AM #4
Sh*t happens. One thing I can say is they are great about making things right. No complaints here after having one issue they fixed it quickly.
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awesome news guys, looking forward to hearing from them.
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you can send me the liquidex!
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03-13-2014, 07:00 AM #7
People can say what they want about AR-R 's product, one thing nobody can deny is they got pretty good customer service. Give them a few hours to respond.
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03-13-2014, 07:07 AM #8
Email customer service again [email protected] but with a pic of the invoice and the wrong item. Then pm me with the email you used.
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03-13-2014, 07:26 AM #9
Yep. Once. Corrected faster than I could ask for.
~ PLEASE DO NOT ASK FOR SOURCE CHECKS ~
"It's human nature in a 'more is better' society full of a younger generation that expects instant gratification, then complain when they don't get it. The problem will get far worse before it gets better". ~ kelkel
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03-13-2014, 11:47 AM #10
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03-13-2014, 05:52 PM #11
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Originally Posted by austinite
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03-13-2014, 06:39 PM #12
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03-13-2014, 06:53 PM #13
- Join Date
- Nov 2005
- Location
- Standing Above Weakness
- Posts
- 16,033
- Blog Entries
- 2
Originally Posted by AD
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So AR-R rocks, they made good and are sending me the correct product. What great customer service, class A, Number 1.
Thanks to the customer support team at AR-R.
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03-18-2014, 06:28 PM #15
They mixed mine up and it was fixed fast.
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